Turning Your Direct Mail Campaign Into An Online Lead Generating Machine
Here’s a GREAT way for you to save time, save money, and increase your sales leads. Let me tell you a quick little story…
I have a client for whom I run a lead generation direct mail campaign. I’ve been trying to persuade him to move some of the campaign online in order to cut down costs and increase conversions. He’s been a pretty hard sell, but I’ve finally managed to convince him.
So, what was it that got him to step out of the Stone Age and into the 21st Century? It was simply a matter of running the numbers. Let’s take a look at some of the hidden costs of his direct mail campaign that he hasn’t been considering:
Additional Hidden Postage Fees
With the recent postage hikes, the additional cost of mailing is an obvious factor. But my client didn’t consider how his campaign was fully impacted by the rate increases. Now that shaped-based postage is in effect, his overall campaign cost is more expensive because he’s using the less expensive padded envelope. His campaign is already in need of an overhaul to maximize the savings that are available to him. So now is a great time to make the changes I suggested.
Man Hours
My client never realized how much time his employees are spending on packing and printing and shipping. He considers payroll as a human resources expense and never allocated a payroll line item in figuring out his direct mail ROI. When we actually sat down and looked at it, he was amazed at how many payroll dollars this direct mail project is eating up.
Storage Space
My client has tons of space dedicated to housing his cases of padded envelopes (which, by the way, take up a lot of room), video tapes (I told you he was in the Stone Age), audio CDs and the rest of the items for his campaign. Yet, when he hired a new administrative assistant, he couldn’t find anywhere to put her desk. (And, just between you and me, he did get in trouble once with the fire marshall for having boxes stacked too high near the ceiling.)
Opportunity Costs
A lot of time and money goes into his direct mail campaign – time and money that could be spent elsewhere.
So he agreed to move the campaign on line. I suggested we start small and test it out for a few months. Here are the steps I followed that you can easily recreate with your own campaigns:
1. Redesigned the ad that had been running in a specialized magazine. Instead of telling prospects to call a phone number to request a direct mail package, I sent them to a special landing page.
2. Created a landing page to be used only for this ad. The page mimicked the look and feel of the magazine ad and focused strictly on the lead generation device. Check out my free report on maximizing lead generation for more details on how this works.
3. Broke the direct mail package into several smaller steps. The original physical product contains a welcome letter, a brochure, an audio CD, a videotape, a checklist and several miscellaneous printed pieces. All that material can be overwhelming to a brand new prospect. I decided to deliver each piece individually, over time.
4. Digitized each piece. The printed materials were turned into PDF files, the audio was turned into an MP3 file and the video was turned into a flash movie.
5. Opened an autoresponder account. My client decided to use the same autoresponder service that I use in my own business because it’s easy to use and extremely cost effective.
6. Created the autoresponder messages. Individual email messages were created to automatically deliver the pieces over time. This was much less overwhelming than having a huge package loaded with tons of materials land with a thud on the doorstep. And, because the email messages are very warm and personal, the prospect feels like he is really getting to know the company.
So, how did it all work out? Well, we’re still midway through our six-month testing period, but my client is already foaming at the mouth to move the rest of the campaign online. He’s noticed a huge increase in the conversion rate of the online prospects versus the direct mail prospects. His current direct mail process involves mailing out the lead generation package, then following up with the prospect by phone a few days later. Usually, that phone conversation goes something like this:
Company Rep: Hi, this is Jane Doe from XYZ Corporation. I’m calling to see if you received our super duper lead generation package.
Prospect: Yeah, I got it the other day, but I haven’t had time to look through it all yet.
Company Rep: Well, I’m sure that after you’ve reviewed it all, you’ll agree that we offer the best widgets on the market. So please give us a call as soon as you’re ready to make a purchase.
Prospect: OK, sure. Goodbye.
Not very productive, is it? With the new online system, I was able to totally revamp that process. Now, a company representative contacts the prospect personally only after all the individual messages and pieces have been delivered. By this time, the prospect has been receiving several personalized email messages and he’s already warmed up to the company. Plus, because the pieces were gradually delivered over time, the prospect has had time to review them all. The follow up phone calls are warm and friendly and the conversion rate has increased dramatically.
Karen Scharf offers several whitepapers, free reports and checklists, including her FREE report on maximizing lead generation at your website. Download your copies at http://www.ModernImage.com
Are You Advertising Or Spamming Your Subscribers?
There is a fine line between advertising and spam and unfortunately many business owners do not understand the difference between the two. This is important because while a cleaver, well planted Internet marketing campaign can help to attract new customers and keep existing customers loyal, spam is likely to alienate both new customers and existing customers.
This can be extremely damaging to profit margins for the business owners. This article will take a look at a few basic Internet marketing strategies such as banner ads, email campaign and message board posts and describe how each can quickly cross the line from cleaver advertising to spam.
Banner ads are one of the most popular strategies which accompany an Internet marketing plan. These ads are usually ads which appear at the top of websites and span the width of the website.
It is from this appearance that they earned the name banner ads but actually banner ads can refer to ads of a variety of different sizes and shapes which appear in an array of different locations on a website. In many cases the business owner purchases advertising space on these websites but the banner ad may also be placed as part of an exchange or an affiliate marketing campaign.
Banner ad exchanges are situations in which one business owner posts a banner ad on his website in exchange for another business owner posting his banner ad on the other website. These agreements may be made individually between business owners with complementary businesses or as part of exchanges facilitated by a third party.
In the case of affiliate marketing, an affiliate posts and advertisement for your business in exchange for compensation when the banner ad produces a desired effect such as generating website traffic or generating a sale. The terms of these agreements are determined beforehand and are generally based on a scale of pay per impression, pay per click or pay per sale or lead.
Now that you understand what banner ads are, it is also important to understand how they can be overused and appear to be spam. Judiciously placing your banner ad on a few websites which are likely to attract an audience similar to your target audience is smart marketing, placing your banner ad on any website which will display the ad regardless of the target audience can be construed as spam.
Internet users who feel as though your banner ads are everywhere they turn will not likely take your business seriously and are not likely to purchase products or services from you as a result of your banner ads.
Email campaigns can also be very useful tools in the industry of Internet marketing. These campaigns may involve sending periodic e-newsletters filled with information as well as advertisements, short, informative email courses or emails offering discounts on products and services.
Loyal customers who opt into your email list will likely not view these emails as spam and may purchase additional products and services from your business as a result of this marketing strategy. Additionally, potential customers who have specifically requested additional information on your products and services will also find this type of marketing to be useful.
However, email recipients who did not request information are likely to view your emails as spam. Harvesting email addresses in a deceptive manner and using these addresses to send out mass emails will likely always be considered to be spam.
Finally, message boards provide an excellent opportunity for business owners to obtain some free advertising where it will be noticed by members of the target audience. If the products and services you offer appeal to a specific niche, it is worthwhile to join message boards and online forums related to your industry of choice.
Here you will find a large population of Internet users who may have an interest in your products. You might consider including a link to your business in your signature or posting the link when it is applicable to the conversation.
However, care should be taken to carefully review the message board guidelines to ensure you are not doing anything inappropriate. This technique is smart marketing.
Conversely, replying to every message with a link to your website when it is not relevant to the conversation is likely to be construed as spam by other members. Once they begin to view your posts as spam, they are not likely to visit your website via the links you post.
Jo Han Mok is the author of the #1 international business bestseller, The E-Code.
He shares his amazing blueprint for creating million dollar internet businesses
at: http://www.InternetMillionaireBlueprints.com
Autoresponder Access To Secret Pages Of Your Site
People love to have access to things that other people can’t get. It makes them feel special, and it is a marketing tactic that really works. Granting access to secret pages works well on the Internet. It works best when it is limited. For instance, you can grant access to only a lucky few, or you can have a time limit for accessing the pages. You can grant access to secret pages on your website with an autoresponder.
The way this works is quite simple. You create a directory on your website that is password protected, with one login and password that everybody can use. You then create some valuable content for that directory. You can call this your secret vault or your private stash or anything else you want to call it – as long as it sounds like something that your visitors may really want to get their hands on. For instance ‘the secret tools that helped me earn thousands each month’ would probably entice many people who want to learn how to make money.
Once you get the directory and the pages set up, put the URL of the pages and the login name and password in an autoresponder. Write a sales page and distribute it to your opt-in list, or have other list owners distribute it to theirs. Make sure you “limit” the offer. Don’t let people assume that you are going to share this secret information with the rest of the world – they want to be the only ones with this special access!
Keep access to the secret pages free. The goal is to get people to those pages, so that they can purchase your products or services. However, remember that you’ve advertised secret tools or secret information.
Therefore, when they get to those pages, there must be something of value there for them to collect – for free in most cases. Don’t make the mistake of thinking that you will be losing money by giving something away for free – you won’t. In fact, you’ve already gained by collecting the names and addresses of the people who were interested in your secret information!
Again, this is a marketing tactic that really works, and it is a great way to use an autoresponder. Once people have requested the information for your private pages, you can email them periodically, using your autoresponder, to let them know about updates to the secret site. While you are updating them, you can also tell them about other specials or new products in your line.
Jo Han Mok is the author of the #1 international business bestseller, The E-Code.
He shares his amazing blueprint for creating million dollar internet businesses
at: http://www.InternetMillionaireBlueprints.com
Improper Uses of Autoresponders
Autoresponders are wonderful! They can be used for a variety of things, but there are several ways that autoresponders should not be used. Using autoresponders in improper ways will make things a bit more difficult for other people, and it could make things really bad for you!
Having one autoresponder respond to another autoresponder creates chaos, and in some cases, i can overload servers. This happens when you sign up for something, using your autoresponder email address. You sign up, and a message is sent to someone else’s autoresponder, which responds to your autoresponder, which responds to that autoresponder – and this continues on and on until it is manually stopped and straightened out.
Some people use their autoresponder address on purpose when they sign up for discussion lists. In effect, this causes an their autoresponder message to be sent to the entire list, or to one person on the list, each time a person sends a real message to the discussion list. Needless to say, discussion list members and owners frown on this practice, and the autoresponder owner gets banned.
Avoid these problems and use your autoresponder in ways that it was meant to be used. Do not use the autoresponder irresponsibly! Not only will you create problems for others, but you may find that you get reported for spam!
Many affiliate marketers have a hard time building a downline – and an even harder time keeping downline members motivated and selling. If your incomedepends on the sales of others, you should strongly consider keeping them motivated with autoresponders.
You can load your autoresponder with positive messages, sales tips, and news related to the product or service that is being sold. Many affiliates fail simply because they don’t know how to market a product, and they have little or no support from affiliate managers or up line members! With the use of autoresponders, all of that can change.
You should definitely write on some marketing tips, specific to your product or service, and set you downline members up in the mailing list for that series of messages. Send broadcast messages once a month congratulating the top sellers. Send short motivational articles that will keep your downline member upbeat.
Failing to communicate with your downline members is the same as ensuring that they fail at the business in most cases. If you want to succeed in affiliate marketing, you have to take steps to help your downline succeed!
Jo Han Mok is the author of the #1 international business bestseller, The E-Code.
He shares his amazing blueprint for creating million dollar internet businesses
at: http://www.InternetMillionaireBlueprints.com